Contact Us, Get Support, and Service Options - Total Wireless
Contact us
If you're an existing customer, please provide us with your Total Wireless meid dec / serial number and or your Total Wireless cell phone number when contacting us so we can give you the best possible service.
Self-service is right at your fingertips.
Text 611611 to check your balance, get refills and much more.
by mail
Total Wireless
Attn: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
If you are a member of the media, please contact valuemediarelations@verizon.com
Online chat
We're here to help. Chat with us in real-time to get fast answers.
Chat is available from 8AM - 3AM (EST) 7 days a week
