If you purchased a plan that includes a Disney+ Premium subscription offer, sign up by going to My Account or by texting "Disney" to 611611 to get all the details to your phone.

Your Disney+ Premium subscription needs to be activated by clicking the link provided to you in your activation email sent from Total by Verizon and following setup instructions. From there, you will be able to set up your account on Disney+. You can access Disney+ by downloading the Disney+ app onto your device or visiting www.disneyplus.com .

If you don’t receive a Disney+ Activation link via SMS or email, you can click here. You can also text the word "Disney" to 611611 to get the link directly to your mobile phone.

If you have questions about eligibility or redeeming your Disney+ Premium subscription through Total by Verizon, contact our Customer Support team at 1-866-663-3633.

If your questions are about Disney+ service, content, or access, please contact Disney’s customer service by visiting help.disneyplus.com or calling 1-888-905-7888.

Note: You may need to provide Disney+ customer support with your Disney+ reference number, which is provided by Total by Verizon. To find this number, go to My Account. Then, go to the My Extras page to locate your reference number.

Affordable Connectivity Program (ACP) is a federal government benefit program operated by the Federal Communications Commission (FCC) to ensure connectivity to eligible households. This benefi connects households to jobs, healthcare services, virtual classrooms, and more. Only one ACP per household, not per person, is allowed.